Privacy Policy
Last updated: March 19, 2026
1. Introduction
Control Seat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and related services.
2. Information We Collect
Information You Provide
- Account information (name, email address, company name)
- Payment and billing information
- Communications you send to us (support requests, feedback)
- Configuration data for your dashboards and integrations
Information Collected Automatically
- Device and browser information
- IP address and approximate location
- Usage data (pages visited, features used, session duration)
- Cookies and similar tracking technologies
Industrial Data
When you connect your systems to Control Seat, we may process operational data from your industrial equipment. This data is used solely to provide the Services and is treated as confidential.
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Services
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address technical issues and security threats
4. Data Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in operating our platform (hosting, analytics, payment processing)
- Professional advisors (lawyers, accountants, auditors) as needed
- Law enforcement or government agencies when required by law
- Other parties in connection with a merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing agreements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Request portability of your data
- Withdraw consent where processing is based on consent
8. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Services.
9. Third-Party Links
The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Services constitutes acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at founders@controlseat.com.